At Grandeur Peak Funds, we understand that our relationship with you and all of our shareholders is one of trust. As such, we go to great lengths to protect the information we collect about you or your accounts.
The personal information we collect or disclose is handled with the utmost respect for your privacy and is motivated by our desire to serve you better.
We will not disclose your personal information to anyone unless it is necessary to provide you with our services, at your direction, or required by law.
We do not allow individuals or companies that provide services to Grandeur Peak Funds to use your personal information for their own marketing purposes.
We maintain contracts with individuals or companies providing services to Grandeur Peak Funds' shareholders that require them to protect the confidentiality of your personal information.
We afford the same protection of personal information to prospective and former shareholders that we do to current shareholders.
We consider all the information we have about you to be confidential, including the fact that you are a Grandeur Peak Funds shareholder (unless you tell us otherwise)
We restrict access to your personal information to employees who service your accounts.
We maintain physical, electronic and procedural safeguards that comply with federal standards for maintaining the confidentiality of your information.
Information We May Collect
Most of the personal information we collect comes directly from you. The ways we gather it may include:
Account applications. When you open an account the information we collect may include your name, address, phone number, e-mail address and Social Security number.
Transactions. To manage your account and provide information to you such as account statements, we maintain current and historical records of each of your transactions and accounts with Grandeur Peak Funds.
Information We May Disclose
We disclose information about our current and former shareholders to parties outside of Grandeur Peak Funds for the following purposes:
To service your account and process your transactions. For example, the transfer agent collects and stores account and transaction data.
To do as you request. For example, you may direct us to send your statements and confirmations to a third party.
To print and mail materials to you. Companies that provide printing and mailing services are prohibited from using your information in any way other than the purpose for which it was provided.
To comply with laws or regulations. We may disclose or report personal information as required by law, for example, to respond to a subpoena, court order or regulatory demand made by the proper authorities.
To the extent permitted by law. For example, the law permits us to respond to a request for information from a consumer reporting agency.
Online Privacy Protections
The ability to open accounts and make transactions online is provided as a convenience to Grandeur Peak Funds shareholders. It involves sending and receiving information over the Internet. We strive to protect the information you send or receive while online at www.grandeurpeakglobal.com in the following ways:
You must register before you can access your account information or make transactions online. For additional protection, we encourage you to change your password after the first time you log on. You may change your password as often as you wish. You should keep this information strictly confidential to prevent unauthorized individuals from accessing or transacting on your account.
You may stop your online account access at any time by calling a Shareholder Services Representative at 855.377.PEAK (7325) or writing to Grandeur Peak Funds at P.O. Box 13664 Denver, CO 80201
When you sell shares from your Grandeur Peak Funds accounts online, we require that proceeds be sent only to your address of record or to a preauthorized bank account.
If you send e-mail, you should know that it is not necessarily secure against interception. You may want to avoid using e-mail to transmit sensitive information like your bank account or Social Security number. Instead, consider using one of our secure online forms, calling a Shareholder Services Representative or corresponding by regular mail.
Online account access will be suspended after three unsuccessful log on attempts.
Security on this site
What is Secure Sockets Layer (SSL)?
SSL is a high-level security protocol for protecting the confidentiality and security of data while it is being transmitted through the Internet. SSL is used to establish a secure connection between your computer and Grandeur Peak's web server. SSL is based on RSA Data Security's public key cryptography and is used by most servers of companies that transact business on the World Wide Web.
What is encryption?
Encryption is a method of encoding messages to keep them private as they are transmitted through intranets or the Internet. Encryption technology encodes data electronically using a mathematical formula to scramble the data. The receiver of an encrypted transmission must have a "decoder" to unscramble the data. Without a "decoder" the transmission would look like nonsense and be unusable.
How secure is encryption?
The level of security provided by encryption is measured by the length of a key. A key is measured in bits. The longer the key, the more secure the data. For example, data encoded using a 40-bit key has 240 possible combinations that someone without the proper "decoder" would have to try in order to unscramble the data. Data encoded using a 128-bit key has 2128 possible combinations. A 128-bit key currently provides the highest level of security.
How to get a browser that supports 128-bit encryption.
Most ordinary browsers support 40-bit encryption. To help ensure the security of online communications with Grandeur Peak, we require the user to have a browser that supports 128-bit encryption. If you don't already have a browser that supports 128-bit encryption, you can download one at the Microsoft® Internet Explorer or Mozilla Firefox websites.
What are "cookies"?
Cookies are a common device used by web designers to enhance a web site's functionality and make it more user friendly. A cookie is a small text file that a web site can place on your computer's hard drive to collect information about your activities while on the site. The information stored in a cookie can only be read by the site that placed the cookie. Cookies improve the user friendliness of web sites for several reasons. They store information so that you do not have to enter the same information every time you go to a new page or revisit a web site. The "shopping carts" used by many web sites are a cookie that keeps track of the purchases a web shopper wants to make. Cookies may work through a single visit to a web site, such as when tracking a shopping trip, or may be set to work through multiple visits when a user returns to a web site.
We'll be happy to address any questions or concerns you may have. Please call a Shareholder Services Representative at 855.377.PEAK(7325) from 6:30 a.m. to 6:00 p.m. Mountain Time